One system for everything
Unified communications with Microsoft Teams means users within your company have one system for instant messaging, phone calls, video calls, and conferencing – whether they are working in the office, at home or on the go.
Microsoft Teams simplifies communication into a single hub. Audio and video call contacts whilst simultaneously sharing and editing files together.
With the ability to work collaboratively using the full range of Office apps within calls and meetings, as well as screen sharing, recording, and captions, it's easy to take your business to the next level.
Choice of Telephony
With Microsoft Teams you can ditch your legacy phone system. At Risc IT Solutions we understand that not all businesses are the same which is why we offer two options of telephony - Business Voice from Microsoft and Teamslink from Via (part of the Wavenet group).
1. Microsoft Business Voice
Keep your business secure and running smoothly with a unified phone system. Microsoft’s Cloud provides built-in redundancy and load balancing with a 99.9% uptime guarantee. Plus you get Cloud-powered AI with voicemail transcription and inline chat translation.
Easily manage your phone system from the familiar Office 365 admin console, adding phone numbers in minutes. Enjoy a Cloud-based phone system without the hassle and costs of maintaining a PBX.
We just charge one simple, low monthly cost that works out up to 55% cheaper than an in-house solution.
Use and enjoy from day one, with low upfront costs and no complicated kit.
UK Inclusive Minutes
Take the worry out of spiraling call costs with Unlimited Inclusive UK Minutes
24-hour UK support
Support the way it should be. Free your IT manager and let us handle queries, around the clock.
Manage multi-layered call routing, automated call attendant, ring and hunt groups from a visual, intuitive portal.
Standard Voice Recording and FCA & MiFID II Compliance Recording available.
You'll always get new features and updates for free with no downtime.
On Hold Marketing
Provision on hold marketing messages or have them done for you by professional voice over artists.
Global office support if you need to implement projects across the world.
Shortly after submission one of our technical advisers will be in touch to discuss your requirements and answer any questions you may have.
- Voice and video calls
- Call forwarding
- Document and screen sharing
- Video conferencing
- Instant messaging
- Collaborative working