Microsoft Approved Solution

TeamsLink's internal development team work alongside Microsoft to advance the technology.

Managed Portal

Manage multi-layered call routing with ring and hunt groups from a visual, intuitive portal.

UK Inclusive Minutes

Take the worry out of spiraling call costs with Unlimited Inclusive UK Minutes.

24-hour UK support

Support the way it should be: Inclusive and around the clock.

Speedy Setup

Use and enjoy from day one, with low upfront costs and no complicated kit.

Voice Recording

Standard Voice Recording and FCA & MiFID II Compliance Recording available.

Free Updates

Always get new features and updates seamlessly with no downtime.

On Hold Marketing

Customise on hold marketing messages or have them done for you by professional voice over artists.

Global Support

Global office support if you need to implement projects across the world.

Advanced Call Routing

TeamsLink Pro provides advanced call features not available with Microsoft Teams, all controlled through a visual management portal, with the ability to make changes with just a few clicks.

Wavenet Images for Teamslink Page July 2021

Dashboards & Wallboards

TeamsLink Pro gives both agents and supervisors access to the best visual tools to meet your users’ needs. The agent dashboard is perfect for helping contact centre agents manage their calls more efficiently, seeing details instantly to give the best customer service. For contact centre supervisors, the dashboard keeps track of activity and agent availability with a wallboard feature to display key KPIs and statistics.

Wavenet Images for Teamslink Page July 20212

Power BI Reporting

TeamsLink Pro comes with Power BI integration and templates so you can create customised reports pulling data from multiple dashboards for live reporting.

Wavenet Images for Teamslink Page July 20213

Downloads & Case Studies

Enquire Now

If it's not Teamslink it's not Teams

Shortly after submission one of our technical advisers will be in touch to discuss your requirements and answer any questions you may have.

  • Simple Set Up and Management
  • Infinitely Scalable System
  • Microsoft Approved Solution
  • Unlimited UK Minutes
  • Numbers available in 127 countries
  • Location-based Routing
  • Monitoring Tools for Call Traffic
  • Full UK Porting & Ranges

Talk to us

  • ISO 9001
  • ESET Gold Partner
  • CyberEssentials Plus
  • Teamslink Platinum Partner
  • Iasme
  • Microsoft Silver Partner
  • ISO 27001