Skype for Business Online reaches End of Life
Unfortunately, all IT products have a lifecycle. When they reach the end of their lifecycle, they are no longer supported by the manufacturer, meaning they’re outdated, become incompatible, and become insecure. Skype for Business Online will reach this point on July 31st. It will no longer be available and its integration with other providers will cease.
Teams replaces Skype for Business
Microsoft Teams has been centre of the Microsoft and wider Telephony stage for a while now.
Teams is a single hub that brings everything together for efficient, collaborative working. It’s a unified system for messaging, calls, and conferencing, and with access to everything you need from Microsoft 365, Teams really is ‘the’ place that you need to work from.
Native to Teams is the ability to have Teams to Teams calls and meetings, but with the addition of Business Voice you can make Teams to external number calls, or with TeamsLink you can benefit from full contact centre functionality.
TeamsLink from Wavenet
TeamsLink from Wavenet is a comprehensive enterprise-grade phone system which is fully-managed and hosted on Wavenet’s own servers. With full contact centre functionality, simple inclusive pricing, and an easy to use management portal, it’s a logical next step for those organisations that are currently using End of Life Skype for Business Online.
Microsoft Approved Solution
Wavenet's internal development team work alongside Microsoft to advance the technology.
Managed Portal
Manage multi-layered call routing, automated call attendant, ring and hunt groups from a visual, intuitive portal.
UK Inclusive Minutes
Take the worry out of spiraling call costs with Unlimited Inclusive UK Minutes.
24-hour UK support
Support the way it should be: Inclusive and around the clock.
Speedy Setup
Use and enjoy from day one, with low upfront costs and no complicated kit.
Voice Recording
Standard Voice Recording and FCA & MiFID II Compliance Recording available.
Free Updates
You'll always get new features and updates for free with no downtime.
On Hold Marketing
Provision on hold marketing messages or have them done for you by professional voice over artists.
Global Support
Global office support if you need to implement projects across the world.
Easy to Switch, Easy to Manage
Moving from Skype for Business Online to TeamsLink is a quick and easy process. You don't need to buy any new equipment or hardware, and we do everything for you remotely. We can also deliver training for you and your end users if needed to ensure everyone can use the new system effectively.
TeamsLink has an easy to use management portal which means that changing your call flows, adding and removing users from ring groups, and updating your hold messages for example are all easy to do. And if you do need support, our Team of technical experts are on hand to help you out.
Enquire Now
Skype for Business End of Life
Shortly after submission one of our technical advisors will be in touch to discuss your requirements and answer any questions you may have.
- Teams to Teams calls
- Comprehensive Contact Centre
- Compliant Call Recording
- Call Forwarding
- Video Conferencing with Document and Screen Sharing
- Simple, inclusive pricing
