Important announcement

Microsoft have recently announced that they are bringing in changes to simplify the way they charge for subscriptions and to address how customers prefer to purchase.

Microsoft's New Commerce Experience (NCE) will be available in early January 2022 and will include seat based offers for Microsoft 365, Dynamics 365, Windows 365 and Power Platform.

Subscription Terms

Subscriptions are changing in the NCE and will, as from early January 2022, be available on three different term options: Monthly, Annually and Multi-Year with different pricing dependent on commitment.

For your information, your current pricing is based on an annual commitment which Microsoft now intend to enforce. Should you wish to transition to a monthly contract there will be a 20% premium.

Licences can be mixed and matched so you can have both annual commitment and monthly for the same company subscription. For licences on an annual commitment, you also have the option to pay monthly.

Add-ons will be listed as products in their own right and will need to be purchased separately from base offers.

Increasing / Decreasing seat counts and Plans

In the NCE, you can increase the number of licences or upgrade the plans you have at any time, however, you only have 72 hours from the time of purchase to cancel a subscription. After that period, no refunds will be granted and you will be required to pay until the end of the commitment term.

Flexible / Fixed Term Comparison

Please click on the image to the right for a comparison between flexible and annual / fixed term plans.

NCE Handout Directs JK 3

Switchover date

Both the current and New Commence Experience will run concurrently as of early January 2022, however all new subscriptions will be required to be procured on the New Commerce Experience from March 2022.

What do I have to do?

If you are happy to continue with your current annual subscription renewal then you need take no action. If you would prefer a review of your licence requirements prior to commencement of the NCE in March 2022 please book time in our calendar by clicking the button below.

We're always here to help

As always, we are here to help. We appreciate that this is a fundamental change in the way we have all engaged with Microsoft, but the resulting change will provide a level of stability and predictability which will benefit us all in the long term.

FYI - going forward this page will act as a hub and we will endeavour to update it with further material and announcements on release. We will keep you updated and, of course, if you need to discuss this further, please feel free to get in touch.

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