Come and join our team
Working for Risc IT
This is an ideal time to join a vibrant, professional team in a company that promotes an inclusive and supportive culture and offers exciting opportunities.
We will invest in your development with on the job training and coaching as well as offering opportunities to enroll on external courses to achieve new qualifications which support personal and business growth.
Employed on a permanent, full time contract working Monday to Friday 8.30am to 5.30pm, you’ll be based at our company offices in Llandudno, North Wales for 2-3 days per week with the option to work from home for the remainder of the time.
We also offer a comprehensive Staff Benefit Scheme and all employees are eligible for Private Medical Insurance after a qualifying period.
Our Core Values
At Risc we work within a set of core values which includes enthusiasm, integrity, reliability and a commitment to quality. We pride ourselves on maintaining a happy work environment, expressing gratitude, and celebrating individual and company-wide progression and success.
Loving what we do
We embrace change with enthusiasm bringing cutting edge products together to deliver innovative solutions. We always seek to improve our knowledge, qualifications, abilities, service, support, standards, and results.
Maintaining a strong work ethic and moral code
We’re known for our honesty, courtesy, reliability, and commitment to quality. We go above and beyond to add value every day.
Having a respectful, consultative, personalised approach
We’re real people that listen and respond to real needs, to build and maintain empowering, enduring business relationships.
Developing our team
We’re talented, creative, loyal, genuine, and friendly people. We want the best for everyone we work with and for each other. We have fun, celebrate and support personal development and success, express gratitude, and are there to offer help and support in a crisis.
Taking pride in our company
We have a happy working environment, with a thriving, stable, relevant, and growing business with loyal partners, customers and staff.
Supporting our community
We’re actively involved in local and national sponsorship, education and charitable initiatives.
With a long, successful track record and ambitious growth plans, we are always looking for new talented individuals.
We currently have vacancies for the following roles:
IT Support Technician
Working within the Technical Support team as an IT Support Technician on the helpdesk, you would provide support for our resellers and customers across our range of IT solutions including: Online data backup, hosted Exchange, Microsoft Office 365 and specialised software services.
Senior IT Support Technician
– Managed Services
Working within the Technical Department as a Senior IT Support Technician, you’d be working within the Technical Support team to provide best practice managed services to our Total Support customers. You’d be working remotely and on-site with customers and Risc staff to ensure services are highly available, secured and documented to allow ongoing support.
IT Consultant – Pre-Sales & IT Service Implementation Projects
Working within the Technical Department as a Pre-Sales and IT Service Implementation Project Consultant, you’d be working closely with the sales and technical teams to identify, plan and implement complex professional services projects to meet customer requirements.
How to Apply
If you meet the criteria listed within the job specifications, and wish to apply for any of the roles above, please send your CV and cover letter to our careers email with the job title as the subject line.
Subject: IT Consultant / Team Lead IT Support (MSP) / IT Support Technician / Senior IT Support Technician
Strictly no agency calls or agency CV submissions.