Risc IT Blog
A word to the wise
8 Tips for Compliant Call Recording
With increasing regulatory scrutiny and staff communicating in different ways across multiple platforms, there is growing pressure on companies to ensure every conversation is not only recorded but accessible and auditable in real-time. However, recording without the correct permissions, controls, storage and end-user management needed for compliance puts companies at significant risk.
The new normal: what has hybrid working taught us?
Looking back to this time in 2019, before the pandemic, most of us were commuting to and from work every day and working almost exclusively at our own desk in the office. This seems like some strange distant memory now though as the way we’ve worked has changed so much in recent years. We’ve had to work from home, we’ve begun using new technology, and we’ve definitely developed and embraced a new working “normal”.
TeamsLink Hosted Telephony FAQs
Throughout the pandemic, we’ve been enabling organisations to work effectively from home by helping them find, set up, and use the best solutions for their business needs. As part of this we’ve been running a webinar series which demonstrates the capabilities of Microsoft Teams and Teams Telephony, specifically TeamsLink from Wavenet; a Hosted Telephony system that connects inbound and outbound calling directly through Microsoft Teams. We’ve complied a list of FAQs from throughout this webinar series and below is a small snippet.
Can Hosted Telephony replace Traditional PBX Phone Systems?
Since the beginning of lockdown, we’ve been helping organisations navigate homeworking; helping them with the right solutions for their business and setting them up so they can work easily outside the office. As part of this we’ve been running a webinar series offering training and demonstrations of Microsoft Teams and Teams Telephony, specifically TeamsLink from Wavenet. TeamsLink connects inbound and outbound calling directly through Microsoft Teams and is what we consider the best solution on the market.
What is Redstor?
Redstor is disrupting the industry and challenging everything you know about backup and recovery. It's a complete data management solution that includes Backup, Disaster Recovery (DR), and Archiving meaning you can protect, manage, and recover your data from a single solution in minutes and with complete ease.
Why you should Backup
Growing data sets and increasingly sophisticated cyberattacks mean that data risk is at an all time high. With organisations taking weeks to get back to normal business operations, and some never recovering, being able to handle data loss effectively is paramount.
Online backup is an essential aspect for every business but is often overlooked.
